At Medical Warehouse Inc, we strive to provide our customers with the best possible products and services. We understand that sometimes, despite our best efforts, a product may not meet your expectations. In such cases, we offer a 30-day return policy to ensure your satisfaction.

To be eligible for a return, the product must be:

  • Purchased from Medical Warehouse Inc
  • Returned within 30 days of the purchase date
  • Unused and in its original packaging
  • In resalable condition
  • non wound, ostomy and incontinence products 

To initiate a return, please follow these steps:

  • Contact our customer service team at to request a return authorization number (RMA).
  • Pack the product in its original packaging along with all accessories and documentation.
  • Clearly label the package with the RMA number provided by our customer service team.
  • Ship the package to the address provided by our customer service team.

Once we receive and inspect the returned product, we will issue a refund to the original payment method used for the purchase. Please note that shipping and handling fees are non-refundable.

The following products are not eligible for returns:

  • Products that have been used or damaged
  • Products that are not in their original packaging
  • Products that were purchased more than 30 days ago

Contact Us
If you have any questions or concerns regarding our return policy, please contact our customer service team at [insert contact information]. We are always happy to assist you.

Tel: (780) 699-4726


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