Shipping Rates and Delivery Times:
- Shipping fees to the USA will be 13.99 CAD on orders flat rate.
- Shipping fees to Canada will be 9.99 CAD on orders flat rate.
- Delivery times will vary depending on the destination and shipping method selected at checkout.
- Most orders are processed and shipped within 1-2 business days, and delivery times typically range from 3-7 business days.
Bulky items Shipping fees to the USA Only
- Shipping fees: $65.00 CAD
- We use a variety of carriers to ship our products, including UPS, FedEx, and USPS.
- Customers will receive a tracking number via email once their order has been shipped.
- We are unable to accommodate requests for specific shipping carriers at this time.
- We currently do not offer international shipping outside of the US and Canada.
- Customers are responsible for any customs, taxes, or duties that may be incurred upon delivery.
- Some products may be restricted from shipping to certain locations due to regulatory or safety reasons.
- We reserve the right to cancel or modify any orders that violate shipping restrictions or policies.
Order Changes and Cancellations:
- Changes or cancellations to orders can be made by contacting our customer service team within 24 hours of placing the order.
- Once an order has been processed and shipped, we are unable to make changes or cancellations.
Shipping Damage or Loss:
- In the event that your order arrives damaged or is lost in transit, please contact our customer service team immediately.
- We will work with you to resolve the issue and may require additional information or documentation to process a claim.
Thank you for choosing our medical warehouse for your healthcare needs. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.