Shipping policy

SHIPPING & DELIVERY

Flat Rate shipping all across the country is $9.99

*Certain remote areas of Canada are not eligible for free shipping and a flat $9.99 shipping rate. Please contact us for more information at support@medicalwarehouse.ca

Shipments are delivered Monday to Friday, excluding Canadian statutory holidays. Shipments are delivered using a courier (Canpar, Loomis Express, or Purolator) or Canada Post, depending on your location. If a courier is used, a tracking number will be provided to you after you place your order. Delivery times vary depending on your location - many of the major centers in Canada can receive their deliveries on the next business day from when we ship the order out. The tracking number provided with your order confirmation will indicate when you should receive your package.

We keep the most popular items in our warehouse for fast shipping. Items in our warehouse are generally shipped out on the same or next business day from the date you place the order. Items that are not in our warehouse (e.g. special order items) can take up to 2 weeks to be shipped from our warehouse. We will notify you of any items that are not in our warehouse, and when you should receive them

 

Payment
We offer secure credit payment using Visa, Mastercard, or American Express. We also offer payment using Paypal.

All prices and payments are in Canadian dollars (CAD$).

The collection of GST & HST tax is based on the location to which the goods purchased will be shipped in Canada. Purchases made by customers in the USA are not subject to Canadian taxes.